• Multi Award Winning

    Award winning customer service

  • Free Setup

    Free setup and 25 point QC Check on all guitars

  • Tree Planting

    Over 10,000 trees planted locally on Dartmoor

  • Family Run

    Support a family run independent business

  • Chat facility

    Talk to a real person

  • 5 Star Service

    With over 150+ 5 star reviews on Google

  • Carbon Neutral Shipping

    Carbon neutral shipping on all orders

Cancellation policy

Subscriptions

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.

See our returns policy for more details on returns and refunds.